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Welcome to KFC of Utica

KFC of Utica, located at 138 N Genesee St, offers a delightful dining experience characterized by exceptional service and mouth-watering comfort food. Customers rave about the welcoming atmosphere and friendly staff, making each visit memorable. Signature dishes like crispy fried chicken, flavorful mac and cheese, and rich mashed potatoes and gravy have garnered high praise. Reviewers commend the efficient service, even during busy times, showcasing the team's dedication to customer satisfaction. With glowing feedback highlighting both the food quality and the genuine hospitality, KFC of Utica stands out as a cherished destination for locals seeking delicious meals and a warm atmosphere.

KFC of Utica: Reviews & Ratings

Rafael Valentin
Rafael Valentin

They always have a smile whenever my family and I visit. Service is exceptional. My dad found his new favorite place to eat for when we are running errands and want something to fill us up. He loves the legs and the mac n' cheese.The staff is always welcoming, regardless of the time of day. Keep up the great work!

Ariana Williams
Ariana Williams

Props to my girl Jackie called about a delivery order and we asked her to make sure my hot sauce was in there sis came through and blessed. All around a 10 out of 10 food was fresh chicken was hot mashed potatoes and gravy were banging give this girl a raise!!!

Edgar Allen
Edgar Allen

The best kfc I have had in a long time. I stopped going because I was not enjoying the food and service at other franchises.

Miranda Moss
Miranda Moss

Julian the Manager was completely friendly, professional and very welcoming! All staff conducted genuine hospitality! I am 38 yrs old and have never experienced a fast food restaurant with such amazing experience! Great job to all at KFC, you should all be very proud of yourselves

Barb Galvin
Barb Galvin

I went to the KFC in North Utica tonight. The dine in was closed & there was a long line for take out! The woman at the window was multi tasking better than I've ever seen- taking orders, filling soda orders, bringing take out to cars outside (if there was a wait for an order) , & delivering orders at the window!! Her name was Janelle & she was VERY pleasant, didn't appear flustered at all!!! She deserves a huge THANK YOU for the GREAT job she is doing!!!!

Macushla B
Macushla B

As far as fast food goes, I really like this location. It is always clean and the employees have always been very friendly. My orders are always hot and ready in a reasonable time. Once they forgot my coleslaw when I went through the drive thru, but they made it right on my next visit.

Brandon Palmer
Brandon Palmer

This is the only KFC in the area I will eat at. Great service and they keep their oil fresh. I come often on my lunch break. Rome location needs to come take notes

Barry Williams
Barry Williams

Excellent food. The manager there named Jillian is just amazing. She helped me with my order and went above and beyond. Also a girl name Jessica was very polite and positive she really made my day by making sure my order was correct and made sure we were all taken care of. Thank you!

Location

  • KFC of Utica
    138 N Genesee St, Utica, NY 13502, United States Hotline: +1 315-790-5264

Welcome to KFC of Utica, where iconic comfort food meets outstanding service. Nestled at 138 N Genesee St, Utica, NY 13502, this beloved fast-food gem has captured the hearts and appetites of locals and newcomers alike. With a focus on fresh, delicious offerings, KFC of Utica stands out as a beacon of culinary delight in the busy landscape of fast food.

A visit here is not just about satisfying hunger; it’s about the experience. Customers rave about the exceptional service delivered by a friendly, dedicated staff who embody genuine hospitality. Rafael Valentin, a satisfied patron, notes the welcoming smiles that greet him and his family during their visits, emphasizing how the warm atmosphere makes their dining experience special, whether they’re stopping in for a quick meal or indulging in their favorite comfort food.

But it’s not just the service that steals the show; the food speaks volumes too. Diners like Ariana Williams sing praises about how her delivery order was executed flawlessly—her hot sauce was there, as requested, alongside freshly prepared favorites like hot chicken, mouthwatering mashed potatoes, and rich gravy. Each bite brings nostalgia, reminding you why KFC has remained a household name for decades.

Manager Julian is another shining star for KFC of Utica, creating an environment where each guest feels valued and cared for. Miranda Moss encapsulates the essence of the restaurant: “I have never experienced a fast food restaurant with such amazing experience!” This sentiment is echoed by Edgar Allen, who declares it the best KFC he’s had in a long time, proving that KFC of Utica is elevating fast food to new heights.

From the standout multi-tasking skills of staff members like Janelle, serving customers with grace and efficiency, to the joyful comments from delighted families, KFC of Utica is a model of community-oriented fast food. If you’re rushing errands or simply craving comfort food made with care, KFC of Utica is your ultimate destination. Don’t miss out on their flavorful chicken legs and creamy mac n’ cheese—dishes worth sharing with friends and family.

In conclusion, KFC of Utica is not just a meal; it’s an experience worth savoring. Whether dining in or taking out, you’re guaranteed a warm welcome and a delicious plate that feels like home. Visit today to see for yourself why everyone is raving about this extraordinary location!